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PAVONE » Company » News » Product news » Continuous, customer-oriented ...
Continuous, customer-oriented business processes with PAVONE CRM/Sales 7.6
The customer orientation of an enterprise is a substantial factor for competitive ability and profitable results. The newest version of the solution PAVONE CRM / Sales 7.6 makes this vision real. Marketing, selling and service processes are supported optimally.
The version 7.6 convinces by the personelizable design in the connected data bases for templates and process management, organisational structure and post office and bank code numbers.
The user-defineable web user interface was arranged following the graphic counterpart in the IBM Lotus Notes Client. Besides the PAVONE AG with PAVONE CRM / Sales 7.6 standardized the address and correspondence management according to DIN 5008 ( a german office standard).
You avoid double creation of contacts by automatic examination of all addresses, which is a newly implemented featuren of this solution. Marketing actions can be arranged more flexible now by an extension in the campaign management. In order to meet the individual requirements of all customers, "HTML","Rich text "or" smtp gateway "can be selected during serialletter creation.
The application convinces by a multiplicity from immediately usable collecting templates and example documents, which point out the different possible scenarios of application.
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